All orders require 1-2 business days for production before shipping. Custom art products may take longer. Please note that this time frame does not include weekends or holidays.
Shipping and delivery times are estimates provided by our carriers and may be subject to delays.
Returns & Exchanges
We understand the importance of loving the art you choose. While custom art pieces are unique and personal, and therefore non-returnable, we’re committed to ensuring your satisfaction.
If you receive a product that is defective, we’re here to help. Although we don’t offer exchanges, we do stand by our 100% satisfaction guarantee. If something isn’t quite right, please reach out to us—we’ll work with you to make it right.Our refund and returns policy lasts 30 days.
Your happiness with our artwork is our top priority.
Bespoke Artwork & Commissions
Non-Refundable: We’re thrilled to offer bespoke artwork and commissions, where we bring your unique vision to life. Collaborating closely with you, our artist will create a piece that is truly one-of-a-kind. Since bespoke artwork is tailored specifically to your requirements, it is non-returnable and non-refundable. However, we are dedicated to ensuring your satisfaction and will work closely with you throughout the process.
Time frame: The timeline for each project varies depending on its complexity. We’ll provide an estimated completion date during the consultation phase and keep you informed of any changes.
Refund Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Our refund and returns policy for defective items lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
